Terms & Conditions
Cricket tots sessions will run throughout the year, located in indoor venues and each session will last for 40 minutes. The term will (usually) consist of one session per week for 8 – 10 weeks. Your confirmation email will include all the details of date, time and venue.
Please read these terms and conditions carefully as they shall be deemed to be accepted by the Parent and the Carer once the box is ticked on the Booking Form and confirmation of payment of fees has been received by Cricket tots.
References/Definitions
In the terms and conditions below the use of /we/our refers to JLS Coaching Ltd thereafter referred to as Cricket tots).
A reference to you is as the parent/carer of the child participating in the Cricket tots sessions.
Changing Classes: Times and Venues
Occasionally there may be a need for Cricket tots to change the venue or time of your class.
This will be avoided where possible however on the occasion that this is
necessary notice will be given. If a venue has closed or if the numbers in a
class have become too small alternative options will be offered. In this event
Cricket tots will not be responsible for any additional travel expenses you may
accrue.
Adverse Weather
If there is inclement weather and the coach is able to attend the session, the
session will take place. If however the venue is shut or the coach is unable to
get to the venue we will organise a catch up session or a refund of that
session. We regret we are unable to offer alternative sessions or a refund if
you chose not to attend the session during the period of inclement weather.
Taking Payment and Rebooking
Payment is to be made in full prior to the term starting. If payment is not received by
the commencement of the term then a space in the session will not be allocated
to you and your provisional space may be re-allocated. If payment is made by
cheque please allow a period of time for the cheque to be allocated as cleared
funds.
Provision of Membership Packs
As part of your Cricket tots membership you are provided with a membership pack
which includes a Cricket tots bottle, Cricket tots T-shirt and a Cricket tots
gym bag. We shall bring the membership pack to your first session. If at any
point you wish to replace any of the items please call the office to enquire
about prices. Cricket tots will not supply any of the items free of charge
unless any item is deemed defective.
Refunds and Cancellations
It is important to note that Cricket tots is under no obligation and will not
refund either in part or in whole the course fees should your child fall ill.
If an illness precludes your child from attending sessions for three
consecutive weeks and with the support of a medical certificate a credit will
be applied to the following terms fees. If in the event you do not rebook for
the following term the fee for the sessions missed will be refunded within 5 days
of the term ending.
Coaches
Where possible the same coach will be running the weekly session however there may be
occasions where that is not possible. Cricket tots therefore retains the right
to change the coaching staff where necessary (with or without notice). All lead
Cricket tots coaches will be ECB Level 1 qualified (as a minimum). Occasionally
there may be trainee coaches observing or participating in the sessions, this
is part of the training programme that our coaches participate in.
Parent/Carer Obligation
Please ensure that all information provided to the Cricket tots office is up to date
and valid at all times. All responsibility for the child participating in the
session remains with the parent/carer during the session and whilst on the
premises. This relates to general conduct and care. All parents/carers must
remain on site before and during the session. Please do not attend a class if
you or your child is suffering with an illness which could be infectious or
contagious and anything similar.
Medical Conditions
Please note any medical conditions at the point of entry or update the office if any
medical conditions become apparent. This includes any behavioural disorders.
All information will be kept strictly confidential.
Data Protection
All data provided will be collected and held in accordance with the rules and
regulations of the Data Protection laws. By providing your details you agree to
the holding of this data for the purposes of running a successful Cricket tots
sessions.
Health and Safety
The health and safety of you, your child and the Cricket tots coaches is paramount.
Please ensure that all rules of the venue and the sessions are adhered to.
It is an important part of the Cricket tots session that all participants wear
suitable attire - where possible please send your child in their Cricket tots
t-shirt, tracksuit bottoms, shorts or leggings. Suitable trainers / footwear
must be worn. Please remove all jewellery (necklaces, earrings, bracelets etc)
from your child for the sessions.
Confidentiality
The content of the Cricket tots sessions have been carefully developed to ensure
that your child has a fun but progressive experience. The content of the
session must not be divulged to a company who may operate in a similar or same
activity as Cricket tots. Any material supplied must not be reproduced in any
way either by you or by a third party to whom you are connected.
Safeguarding
Cricket tots is committed to ensuring good safeguarding principles and practice in
every aspect of its operation. If you have a question or concern regarding
child welfare please contact the office and ask to speak to the Cricket tots
welfare officer.
Video and Photography
We may sometimes take photos of the sessions as they are taking place. We may use
these images on our own social media platforms. If at any time you don't wish
us to take photos of your child please do let us know immediately.
Please note that we do not allow any videoing of the Cricket tots sessions or the
reproduction of any of our lessons in any form.
Whilstwe understand you may wish to take photos of your child taking part in a
Cricket tots session we would ask you to please remain sensitive to the
feelings of others. If a parent/carer of another child is not comfortable
with photos being taken please desist immediately. Cricket tots cannot be held
liable for the actions of third parties and excludes therefore any liability
arising from a breach of this section by any party.
Withdrawal of Service
There is an expectation that all parents and carers of the children attending the
sessions will act in an appropriate way. If there is a feeling that there is
too much coaching from the side lines or unreasonable involvement in the
session in any way Cricket tots reserves the right to ask you to leave the
course with immediate effect.
Limitation of Liability
In the absence of a lack of due diligence, breach of duty or the proven negligence
by the Cricket tots coaches or employees the participation at sessions by you,
your child and for those that are in your care is done so entirely at your and
their risk.
This contract shall be governed by English law.
Changes to Terms and Conditions
Cricket tots reserves the right to make changes/updates to these terms and conditions.
If there are changes we will publish these on our website and email you. Whilst
of course you are at liberty to not accept the updated terms and conditions we
would ask that you write to us within 14 days of receipt notifying us of your
non-acceptance. If no written non-acceptance communication is received Cricket
tots will be entitled to believe that your agreement with us is as set out in
the new terms and conditions.
Agreement
I have read, understood and agree to the terms and conditions as stated above. I
will update you of new contact details or any medical conditions as necessary.
I understand that by accepting these terms and conditions I will abide by the rules
and regulations in respect of health and safety and behaviour whilst attending
a Cricket tots session.
These Terms & Conditions shall be deemed to be accepted by the Parent and the
Carer once the box is ticked on the Booking Form and confirmation of payment of
Fees has been received by Cricket tots.
Cricket tots is a trading name of Cricket tots Limited. Registered in England &
Wales. No.109281507 Registered office c/o Milsted Langdon, Freshford House,
Redcliffe Way, Bristol, BS1 6NL.
Summer Sessions:
All paragraphs above will apply to the summer sessions however additionally please
be aware of the following:
If a session has to be cancelled due to inclement weather then we will use our
best endeavours to contact all clients prior to the sessions starting.
Communication will be via telephone, text or email. If a session is cancelled
prior to the start time a full refund will be given.
Cancelled between 0 - 15 minutes of the session being run 100% refund
Cancelled between 15 - 30 minutes of the session being run 75% refund
Cancelled between 30 - 45 minutes of the session being run 25% refund
Cancelled with 15 minutes of the end of the session being run 0% refund
It is important to remind all parents/carers that you must stay on site during the
course of the summer session. It is not permitted to leave your child
unattended.